Where to find rbs customer number

To track your rewards, please visit MyRewards. Platinum Account queries: Mon-Fri 8am-8pm except bank holidays and Sat 9am-5pm. Calls may be recorded. You can find more information regarding your existing policy on our Manage your home insurance page.

You can find more information regarding your existing policy on our Manage your life insurance page. Please have your customer number and PIN ready when you call so we can deal with your call quickly. These are the same details as you use to log in to Digital Banking.

Forgotten your log-in details? The cost of your call will depend on what phone line you're using. See our call charge information page. Support Centre. How to contact. On this page. It's important to double-check you've entered your Customer ID accurately in the right box to log in successfully. If you've forgotten your Customer ID, please contact your Bankline administrator or check with another Bankline user in your business. You'll also need your User ID to log in, you can find out more about this here.

If you've got a digit 'Customer Number' that's made up of your date of birth and four more digits, you need Online Banking, rather than Bankline. Ask a question. Here are some reminders which you may find helpful: Your Customer Number This has up to 10 digits starting with your date of birth DDMMYY and then your unique number up to 4 digits , which identifies you to the bank. Your Digital Banking security number This is the 4-digit number you chose when you registered for Digital Banking or Telephone Banking.

If the system accepts your original code and you're able to generate your security number and password, you can ignore the new code when it arrives. Ask a question.

If you are advised that an activation code will be sent to you, but you already have one you may be able to use it as long as: the code hasn't expired you haven't already tried to use the code We do suggest you try your original code only once, as if the system doesn't accept it you will need to wait for your new code to arrive as it will have changed.